Privacy Policy — Ahjjz & Ahjjz Provider
This privacy policy applies to the Ahjjz platform and the apps Ahjjz (احجز) and احجز مقدم خدمة (Ahjjz Provider), published on Google Play by MIG LLC.
Android application IDs: com.ahjjz.app · com.ahjiz.provider
Privacy enquiries: info@ahjjz.com. Account-deletion instructions
Ahjjz Platform – Mubariz Investment Group
(Compliant with the Personal Data Protection Law in the Kingdom of Saudi Arabia)
The Ahjjz platform, affiliated with Mubariz Investment Group, is committed to protecting its users’ personal data in accordance with the Personal Data Protection Law in the Kingdom of Saudi Arabia and its implementing regulations.
By using the platform, you agree to the collection and processing of your data as described below.
1. Legal basis for processing data
Personal data is processed on one of the following legal bases:
The data subject’s consent.
Performance of an agreement to which the data subject is a party.
Compliance with a law, regulation, or court order.
Pursuing a legitimate interest of the platform without prejudice to the data subject’s rights.
2. Types of data collected
Customer data:
Full name
Identity number (if required for verification)
Mobile number
Email address
Event and booking details
Service-provider data:
Business name
Commercial registration or licence number
Contact details
Booking data for calculating commissions
Technical data:
IP address
Device and browser data
Browsing history within the platform
3. Purposes of data collection
Data is collected for the following purposes:
Completing and documenting bookings
Facilitating communication between the customer and service provider
Calculating commissions due
Improving service quality and the user experience
Complying with legal requirements
4. Data sharing and disclosure
Only the data necessary to complete the booking is shared between the customer and service provider.
Data is not sold or rented to any third party.
Data may be disclosed to competent government authorities upon a lawful request.
5. Data storage and transfer
Data is stored within the Kingdom of Saudi Arabia or in data centres that comply with the controls approved by the competent authorities.
When data is transferred outside the Kingdom, the legally approved data-transfer controls are followed.
6. Data retention
Data is retained for a period consistent with the purpose of its collection or with legal and financial requirements. Once it is no longer needed, it is securely destroyed.
7. Data-subject rights
Under the Personal Data Protection Law, the data subject has the following rights:
The right to be informed about how their data is collected and for what purpose.
The right to access their personal data.
The right to request that their data be corrected or updated.
The right to request destruction of data when its purpose has ended, unless there is a legal justification for retaining it.
The right to withdraw consent (unless this affects existing contractual obligations).
These rights can be exercised by contacting the platform through its official contact channels.
8. Data protection
The platform takes appropriate technical and organisational measures to protect personal data against:
Unauthorised access
Unlawful use
Loss, damage, or disclosure
9. Complaints and enquiries
The data subject may submit a complaint to the competent authority (SDAIA) if their request is not handled in accordance with the law, after first contacting the platform.
10. Amendments
The platform reserves the right to amend this privacy policy in accordance with applicable laws. Continued use of the platform constitutes acceptance of the updates.